Skip to main content
Participant
November 20, 2024
Question

Files are missing

  • November 20, 2024
  • 1 reply
  • 95 views

Because of storage full in my phone. I had to uninstall the app. But I did it earlier too. And I had my all files. But now this time, I lost my all documents. Please help me to get all. That is important for my study. Plz help

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
November 20, 2024

Hi there

 

hope you are doing well and thanks for reaching out.

 

All the files created from Adobe Scan app are saved to the Document cloud by default. Please log into the Document cloud with your Adobe ID and password here https://adobe.ly/4fBI9dd and under the Documents tab > Check for the  Scan folder  and see if you are able to locate the files there.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal