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For refund

Forum|Forum|2 years ago
July 20, 2023
2 replies
241 views

I had taken free trial subscription of Adobe scan and I cancelled it before the date of renewal still amount has been deducted.

Manage Subscription

This topic has been closed for replies.

jane-e

Community Expert

I had taken free trial subscription of Adobe scan and I cancelled it before the date of renewal still amount has been deducted.
By @Rohit310279048w99

Adobe Scan is free. The price listed in your screenshot is 0.00.

https://helpx.adobe.com/mobile-apps/help/adobe-scan-faq.html

Jane

S_S

Community Manager

Hello @Rohit310279048w99,

I hope you are doing well. Thank you for writing in!

Since Adobe Scan Pack is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

M

Manan Joshi

Community Expert

The refunds are handled by the Appstore from which you purchase the subscription and that too is subject to conditions. Please see the followings links for more details

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html

-Manan

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