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Participant
June 22, 2025
Question

free trial

  • June 22, 2025
  • 1 reply
  • 199 views

i Subscribed to a 7 day free trial to convert from PDF to word and cancelled next day and was charged anyway! How is this??

1 reply

creative explorer
Community Expert
Community Expert
June 22, 2025

@Lkasawat how did you cancelled this? Through your adobe.com account? https://helpx.adobe.com/manage-account/using/cancel-subscription.html

m
LkasawatAuthor
Participant
June 22, 2025
  • It directs me to my Google account and I cancelled there.  I attached a file to show you