Fui cobrado pelo período de teste

Hi there,
 

Hope you are doing well and thank you for reaching out, and I’m really sorry for the confusion around the charge, I understand how frustrating it can feel.
 

In most cases, the free trial automatically converts into a paid subscription if it is not cancelled before the trial period ends, as part of the standard process.

Additionally, if the trial has already been used with an Adobe ID, the system may not allow the trial to be activated again on the same account.

To know more about the cancellation and refund process/policy please check the help page https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 

~Amal