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Amihai5FEC
Participant
May 20, 2021 9:28 AM UTC
Question

hange the color to B/W or grayscale

Hi,

I have the latest version of Android adobe scan. There is no option to change the color to B/W or grayscale. See attached.

I will appreciate your help.

Thanks,

AR

 
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    3 replies

    Ria Tagra
    Ria Tagra
    Inspiring
    May 24, 2021 10:31 AM UTC

    Hi @Amihai5FEC 


    Hope you are doing well.

    Thank you for posting your query here. Please help me with few details to understand your issue better.

    1. Is this happening with all the scans?
    2. Try it with a new test scan and with a scanned image from the gallery. Let us know the outcome.
    3. Make and model of your device?
    4. OS version?
      For more help refer to:https://www.adobe.com/devnet-docs/adobescan/android/en/scan.html#adjust-the-color

    Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


    Regards

    Ria

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    Amihai5FECAuthor
    Participant
    May 24, 2021 12:01 PM UTC

    Thanks, 

    1. yes

    2. the same problem

    3. xiomi redmi 8 pro. but the same problem exists in my lenovo tablet. 

    4. android 10

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    Ria Tagra
    Ria Tagra
    Inspiring
    May 25, 2021 10:08 AM UTC

    Hi @Amihai5FEC 

     

    Thank you for your swift reply. Could you please help me with the affected file via private message?

    For sending a private message follow the below steps:

    1. Tap my name beside my profile picture.
    2. Tap send a message.

    Thank you for your time and cooperation. Your response awaited. 

     

    Regards

    Ria

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