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Dance29025461dkvi
Participant
March 23, 2023
Question

Hello

  • March 23, 2023
  • 1 reply
  • 201 views

Hey guys Reya here today i scanned abt 433 pgs which was taking a long time to save i decided to give it time and as soon as i see my mobile it said "error could not save the file" kindly help me with this problem as i have to go through 433 pgs scanning again

 

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    March 29, 2023

    Hi @Dance29025461dkvi,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    The reason for the error could be an overload on your processor resulting in the error. You might check for any updates with Adobe Scan. 

    If there is one, please update the application; there might be a chance that your file will still be there.

     

    If not, I am afraid that the file will be lost. In the future, I would suggest scanning smaller chunks of pages to create a PDF and combining them to make a single file to avoid any data loss.

     

    Hope this helps.

     

    -Souvik.

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