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Participant
August 10, 2026
Question

Hello! Does anyone know how and where to contact adobe support for a refund subscription? Please i need help, i accidentally subscribe for a monthly subscription just today.

  • August 10, 2026
  • 1 reply
  • 5 views

I need to know where to contact their customer support to ask for a refund. 

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    August 10, 2026

    Hi artistic_Rhapsody09e2,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

    If you need any further assistance, please let us know.

    Thanks,

    Meenakshi