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Assel24
Participant
Apr 20, 2026 5:26 PM UTC
Answered

Hello, I canceled my subscription. I would like to request a full refund. I have not used the service. Please process my refund.

Hello, I canceled my subscription. I would like to request a full refund. I have not used the service. Please process my refund.

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    Apr 21, 2026 2:46 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble, please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293  to know more about the cancellation/refund  process and policy and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    Apr 21, 2026 2:46 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble, please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293  to know more about the cancellation/refund  process and policy and see if that works.

     

    ~Amal

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