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Participant
August 31, 2025
Question

Hello my paymrnt has been deducted

  • August 31, 2025
  • 1 reply
  • 76 views

 krishkapoor00000@gmail.com  paisa cut gya hain or abbi tak service chalu nahi hui

1 reply

S_S
Community Manager
Community Manager
September 1, 2025

Hi @krish_0138,

 

Hope you are doing well. Thanks for writing in!

 

I checked the email address registered on the community, and couldn't find any active subscription on the account. 

 

Would you mind checking your Phone's app store to see if the subscription is active? If it appears on the PlayStore, please check the email address you used to log in to the store app.

Ensure that the same email is being used in Adobe Scan to log in.

 

If you still see the issue after verifying the email address, please feel free to reach out and we can investigate this further.

 

Let us know how it goes.


Regards,
Souvik.