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Participant
July 8, 2026
Answered

Hello. Please cancel my Adobe Scan subscription and refund

  • July 8, 2026
  • 1 reply
  • 32 views

I have sent you three messages on the automated form and I still haven't been messaged back or given a refund. Please do so. R509.99

 

 

The email with which the payment was made: [P.I removed by Moderator]

The email used to create account: [P.I removed by Moderator]

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    July 8, 2026

    Hi there 


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

    Participant
    July 8, 2026

    Hello. I have sent multiple automated forms from my android and have not received a refund or a reply still.

    Amal Jaiswal
    Community Manager
    Community Manager
    July 8, 2026

    Hi there 

    As you have filled the cancellation form, our team will review it and procced with the cancellation. Once it will be cancelled you will be notified by email and the refund may take 10-14 business days to reflect into your account depending on your bank policy.
    ~Amal