Seth26306299b7ln

Participant

Question

Help!

Forum|Forum|3 years ago
September 27, 2022
2 replies
373 views

Hello! I am using adobe scan on my iPhone to send time sheets and such to my apprenticeship. I successfully sent the document but they are saying they received it on a later date than I sent it and has resulted in penalty classes I have to make up. The original sent emails are not showing up in my outbox to prove I sent it on time. Is there anyway to see the date and who I sent the scan to from adobe??

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Community Manager

Community Manager

Hi @Seth26306299b7ln,

Hope you are doing well. Sorry to hear about your experience with Adobe Scan.

Are you using the option to share a link to the file or share a copy? A screen recording of the workflow would be of great help.

Also, I suggest you try sharing the file from the Document Cloud and check if you face a delay. I tried on my end, but it worked just fine.

This can also be an issue with the domain where there can be a lag.

Let me know if this helps.

-Souvik.

Community Expert

Community Expert

<moved from using the community >

Seth26306299b7lnAuthor

Participant

What does this mean?

Community Expert

Community Expert

it means you posted in a forum devoted to helping use the forums. eg, how to embed screenshots etc.

i moved your post to the adobe scan forum where you're more likely to receive the attention of an adobe scan expert.