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Participant
September 17, 2026
Question

Hi i recently cancelled my subscription just want to make sure k didn’t get charge this time

  • September 17, 2026
  • 1 reply
  • 14 views

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    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    September 17, 2026

    Hello @Stellar_mind7aa5

    I hope you are doing well, and thanks for reaching out.

    When a subscription is successfully cancelled, Adobe automatically sends a cancellation confirmation email to the address on your account. If you cancelled recently and haven't received that email, it's worth checking your spam/junk folder first, since that's the quickest way to confirm the cancellation went through.

    Since this involves your specific account and billing, we can't verify your charge status directly from the forum. To be certain, please:

    • Sign in to https://adobe.ly/4yHr6j6 > Plans, and confirm no active subscription is listed there.

    • Check the billing history on the same page to see if any charges have been posted since you cancelled.

    If you don't see a cancellation confirmation email and the plan still shows as active, or if you do get charged, please check the steps shared in the help page https://adobe.ly/3TDiuv0


    Regards,
    Amal