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Olanddeems
Olanddeems
Participant
April 17, 2026
Question

Hi, I still haven't received any emails after filling up the cancellation and refund form provided by adobe. I hope someone can help me looking for the refund process, my GPA is GPA.3373-3804-3005-99707..0

  • April 17, 2026
  • 2 replies
  • 58 views

Hi please help me with my refund process. I am attaching the account invoice made for my payment thru adobe scan. Thank you. 

      2 replies

      Olanddeems
      OlanddeemsAuthor
      Participant
      April 25, 2026

      Hi, it has been a week and I haven't received confirmation via email for the refund. Please help me with the refund process. Thank you. 

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      April 17, 2026

      Hi there 

       

      Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

       

      Since you’ve already submitted the cancellation form, I request you to please allow our billing team some time to review and process your request. Once it has been processed, you will receive an update via email.

       

      Thanks
      Amal

      Olanddeems
      OlanddeemsAuthor
      Participant
      April 25, 2026

      It has been a week and I haven't received any email for confirmation of the refund process yet. Can I be assured of the refund process? Your kind gesture would be appreciated regarding this matter. Thank you. 

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      April 27, 2026

      Hi there, 

       

      Please give us some time to get this checked internally. I will keep you posted of the update. 

       

      Thanks for your cooperation and understanding so far.

       

      ~Amal

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