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A
Astro21923908ijam
Participant
November 24, 2021
Question

How do I cancel my Adobe scan subscription

  • November 24, 2021
  • 2 replies
  • 821 views

I don't want this and I don't remember ever signing up for this. "Manage subscriptions" doesn't do anything at all. 

This topic has been closed for replies.

2 replies

R
Roopa21961689yhc3
Participant
November 27, 2021

Hi, This is Roopa I would like to cancel the subscription since it happened without my knowledge of my minor kid who is 10yrs old and this is no use for us and we haven't used this app. So, I would request for refund my amount 3599rs which has been deducted from my account. 

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
November 29, 2021

Hi Roopa,

Thanks for providing the details.

Here is a discussion link on a similar issue. Please check out the link and follow the steps suggested there.

https://community.adobe.com/t5/adobe-scan-discussions/refund/td-p/12175608

 

let us know if that helps.

 

Thanks,

Harsh

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
November 25, 2021

Hi @Astro21923908ijam 

 

Hope you are doing well.

As per the description that you want to cancel the subscription. You can check your subscription from the application, follow the steps provided in the help document: https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html

Make sure you have signed in with the correct email.

Here is a discussion link on a similar issue, kindly follow the steps provided there and let us know if that works.

https://community.adobe.com/t5/adobe-scan-discussions/cancel/td-p/11904322

 

Thanks,

Harsh

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