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Participant
December 17, 2019
Question

How to block the app as the phone has been stolen?

  • December 17, 2019
  • 1 reply
  • 301 views

Hola buenas tardes tengo una inquietud respecto a la seguridad de mis documentos ya que me robaron el celular y quiero saber si se puede hacer algo al respecto con cerrar o bloquear la aplicación o los documentos que estaban guardados ahí en adobe

 

 

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1 reply

Meenakshi Negi
Community Manager
Community Manager
December 23, 2019

Hi Evelynx,

 

As your cell phone is stollen, I would suggest you to change your password for the Adobe ID that you used sign in to Adobe Scan application. That might help. 

You can change the password using the steps provided under "Profile, ID  and Password" > Change the password in the following link https://helpx.adobe.com/in/manage-account.html

 

Hope that helps.

Let us know if you need any help.

 

 

Regards,

Meenakshi