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Participating Frequently
July 24, 2021
Question

How to delete files from Creative Cloud that was uploaded by Adobe Scan app on iPhone ?

  • July 24, 2021
  • 1 reply
  • 215 views

I used Adobe Scan app on my iPhone and the scanned image was uploaded to the Creative Cloud.

The file has sensitve information and I now like to delete it as I accidentally sent the URL to an unintended person.

The trouble is that if I login to the Creative Cloud using my Adobe login, I don't see the file.

I checked the Adobe Scan app and it seems the app is using a login that the app generated, that looks like: <random-letters-and-numbers>@privaterelay.appleid.com.

Since this is not an account I creatted, I don't know its password.

I tried logging in using Apple ID, but that prompted me to creatte an Adobe account. I stopped there thinking something is wrong.

What is the correct way to delete files that were uploaded by Adobe Scan app on iPhone?

 

Kuro

 

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1 reply

Teo BAuthor
Participating Frequently
July 24, 2021

p.s. I tried using the Files app, as an FAQ suggested, but the Creative Clound section had just one empty folder.