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AbhiAK303
Participant
May 4, 2026 8:35 AM UTC
Answered

How to get a refund after i got charged after the 7 day free trial. I want to cancel the subscription and refund the money

I was charged Rs 6200 after the 7 day trial period. I cancelled the subscription but got no refund. I want to cancel the subscription and refund the money 

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 4, 2026 9:42 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

    2 replies

    emer+noora
    Participant
    Jul 28, 2026 11:08 AM UTC

    Good day ,

    same concerned sir , how to refund my subscription I already cancel my subscription , please help.

    Translate
    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 4, 2026 9:42 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

    Translate