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Participant
March 5, 2025
Question

How to get back my scanned docs from uninstalled app ?

  • March 5, 2025
  • 1 reply
  • 114 views

Hello,

 

I accidentally uninstalled Acrobat Reader from my Android Samsung Ultra S24 Phone & got my heart stopped for a minute when I just realized it !!! I cudnt see any of my saved documents !! I cannot imagine runn8ng around to get all those back from all those departments in India!!! It's very important. I don't even remember how many, what titles etc., Moreover, I am not fluent in these apps, computers etc., Someone taught me basics & I was following to use it !!  PLEASE.... CAN SOMEONE HELP ME ? PLEASE.....

1 reply

Participant
March 5, 2025

Sorry.... type error... It's Android Samsung Ultra S23 Phone 

Amal.
Community Manager
Community Manager
April 15, 2025

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

If you had saved your files to Adobe Document Cloud, you can try the following steps to recover them:

  1. Log in to Adobe Document Cloud

  2. Navigate to the Documents tab

  3. Check the Your Documents section to see if your files are available there

If you didn’t back up your files to any cloud storage, unfortunately, there may not be a way to retrieve them.