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Participant
Jun 21, 2023 6:55 PM UTC
Question

How to save

I have a scan of over 439 scans but it won't save as PDF. I can't lose these scans.

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3 replies

Souvik Sadhu
Legend
Jun 26, 2023 2:17 PM UTC

Hi @Alexxus30642803dc40,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Do you see any error messages when trying to save the scan? We would like to know a few more details:

1. The app version of Adobe Scan (go home-> Profile-> About Adobe Scan);

2. The iOs version you are on;

3. A screenshot of the error you see.

 

Look forward to hearing from you.

 

-Souvik

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Participant
Mar 13, 2024 5:25 PM UTC

Hi there.

I can't save the scan either. how can I solve this problem? Why is the file not being saved?

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Souvik Sadhu
Legend
Mar 14, 2024 11:55 AM UTC

Hi @희경36057579f429,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Adobe Scan you use (go to Home-> Profile-> About Adobe Scan);

2. The iOS version of your device;

3. A screen recording of the workflow you see.

 

Look forward to hearing from you.

 

-Souvik

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