Skip to main content
W
wvalla75
Participant
October 16, 2019
Question

How to view files offline in Adobe Scan?

  • October 16, 2019
  • 1 reply
  • 214 views

Hice un escaneo de un documento con AdobeScan en el celular, pero es muy pesado y no lo guarda en la nube.

Quiero verlo sin conexión pero la opción no está activa y no puedo abrir el archivo ni tampoco enviarlo por correo y no sé cómo abrirlo.

Saludos 

 

 

[Title renamed by the moderator]

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 20, 2019

    Hello,

     

    As you have mentioned above, the file doesn't save to Cloud. If the file is not saved, where exactly you are tryiing to open it.

    Adobe Scan by default saved the document to Document Cloud not on the device.

    Please share the exact steps you do to open the file and the location where it is saved. Also, share the error message if you get any. 

    Are you using the application on the iOS device or on Android? What is the application and OS version?

     

    Let us know if you need any help.

     

    Regards,

    Meenakshi

     

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices