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Participant
July 15, 2026
Question

I am a premium user, but i cant see when have i paid for the premium

  • July 15, 2026
  • 1 reply
  • 10 views

I can't manage subscriptions because it states i don't have any. But i see in the app that im a premium user. I would like to see if any money has been taken out of my account to pay for this subscription but i can't see any purcheses on the app.

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 15, 2026

    ​Hi @Matkat 

    Hope you are doing well, and thanks for reaching out. 

    I have checked your Adobe account and found an active Scan Premium plan, purchased on 4th July 2026 via the Play Store, on a month-to-month basis.


    Since it was purchased via the Play Store, we do not have full visibility on the account related to payments.

    Let us know if you are experiencing any trouble while using the app or referring to something else. 

    ~Amal