I am subscribed, but the app is saying I’m not until I go to pay and then says I’m subscribed, stuck in this loop without the ability to combine files.

​Hi @hopeful_Marshmallowc40d ,

Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

A couple of quick questions:

Which store did you subscribe through, Apple App Store, Google Play, or directly on Adobe's website?
Are you signed into the app with the same email/Adobe ID you used when you subscribed?

This is a known sync issue where the app doesn't pick up on a purchase right away. Here's the sequence that usually clears it up, worth doing these steps in order:

Open the app, go to your Profile icon > Subscriptions, and tap Restore Previous Purchase.
If that doesn't fix it, sign all the way out of the app.
Fully close the app, remove it from your recent apps/app switcher, not just minimize it.
Reopen the app and sign back in with the same email/Adobe ID you used to subscribe.

Let us know how it goes. 

~Amal