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Participant
March 30, 2021
Question

i can‘t enter this app

  • March 30, 2021
  • 1 reply
  • 206 views

why my account can not to use?that is say“i don't have access”

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
April 12, 2021

Hi guangyuan0101,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1.  Could you share a screenshot of the error message with us?
  2. Application version?
  3. Make and model of your device

 

Try to be on the latest version of Scan i.e 21.03.23. Restart you device and then try.
For more help refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/troubleshooting.html#errors-and-issues

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


Regards

Ria