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Participant
April 18, 2023
Question

I can't modify My pdf

  • April 18, 2023
  • 1 reply
  • 484 views

Today I did a scan but since I was in a hurry I didn't fix the margins. About 2 hours later, when I tried to do it, I got a message saying that it is not possible because the file must have been created with another program, which is not the case. How can I solve that? I no longer have the scanned document in my possession and it is badly cut by the automatic detection of margins

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1 reply

S_S
Community Manager
Community Manager
April 29, 2023

Hi @Dra A Caporaso,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Let me forward this to the product team to investigate further.

 

While I understand how frustrating this might be, would you mind rescanning the file?

 

Your kind understanding and patience are highly appreciated.

 

-Souvik