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Colorful_perspective2141
Participant
September 23, 2026
Question

I cancel my subscription but I’m still being charged

  • September 23, 2026
  • 1 reply
  • 6 views

Hello. I have cancelled my adobe account but I am still being charged every month. Please stop doing that. 

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    September 24, 2026

    Hi there

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    Regards
    Amal

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