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Participant
January 10, 2020
Question

i cant save pdf after scanning paper

  • January 10, 2020
  • 2 replies
  • 316 views

 

This is my problem i meet after scaning a paper using IOS

This topic has been closed for replies.

2 replies

AkanchhaS8194121
Legend
January 27, 2020

Hey there,

 

sorry for the delay in response.

Do you get this message after scanning every page or any specific one?

  • Would you mind checking whether you are signed in into the app or not. Scanned document uploads to the Document Cloud, so make sure you are connected to the Internet. 
  • Also, try after rebooting your device. 
  • if it still doesn't work, then try uninstalling application and reinstall it. (make sure you take the files backup, if anything stored in Adobe Scan before removing the app)

 

Thanks,

Akanchha 

 

georgeanap15867228
Participant
January 12, 2020

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