I did not want the Adobe Scan subscription. Please cancel it and refund my payment.

Forum|Forum|3 days ago
July 7, 2026
2 replies
55 views

I activated a free trial. Now I can’t cancel it in Google Play Store and I’m being billed.

This topic has been closed for replies.

Correct answer Amal Jaiswal

Hi there

Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

~Amal

T

tottiAuthor

Participant

Amal

The screenshots in this reply chain are me following that guide. So no it does not work. Cancel my subscription and give me a full refund asap.

Amal Jaiswal

Correct answer

Community Manager

Hi there

Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

~Amal

T

tottiAuthor

Participant

When I try to cancel my subscription through Adobe as per the guide, it directs me to the Google Play Store. When I go to the Google Play Store it tells me I do not have a subscription. And yet I am being billed.

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