I did pay and yet my subscription is not renews

Hi there

Hope you're doing well, and thank you for reaching out.

To resolve the issue, please try restoring your purchase by following these steps:

1. Open the Adobe app.

2. Tap on the Profile icon.

3. Go to Subscriptions.

4. Select Restore Purchase and check if this resolves the issue.

Additionally, I have checked the Adobe account linked to the Adobe ID you're using on this community, but I couldn't find any active or paid subscription associated with it. Please ensure that:

• You are logged into the Adobe app with the same email ID that was used to purchase the subscription from the Apple App Store.

Hope this information will help.