I didn’t approve subscription

Question

App advertised 3 weeks trial period, but after I agreed I was charged after just 3 days. Please refund, I didn't agree to the subscription

Souvik Sadhu · Accepted Answer

Hello @Valentin34145200weea,

I hope you are doing well. I am sorry for your experience with Adobe Scan.

Since Adobe Scan Pack is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

Abambo · Answer

Did you take the subscription at the app store? If you did, you should cancel there and ask the app store for the refund.https://support.apple.com/en-in/HT202039

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