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Participant
July 21, 2026
Question

I got charged for a free trial. Can you please check and refund please

  • July 21, 2026
  • 1 reply
  • 9 views

I was supposed to get a free trial but i was charged for 8.99 pounds . I have got the premium 

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    July 21, 2026

    Hi Sheshta,


    Thank you for reaching out.


    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi