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IshaniGauba
IshaniGauba
Participant
June 18, 2026
Question

I had subscribed to the 7 day free trial but my account has already been debited, even though the free trial has not even ended.

  • June 18, 2026
  • 1 reply
  • 6 views

I had subscribed to the free trial on 17th June and I was charged INR 350 on my card the same day. I have cancelled the subscription today. How can I be charged for the free trial?

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    June 18, 2026

    Hi there 


    Hope you are doing well, and thanks for reaching out. 


    Please check the steps shared in the help article https://adobe.ly/44h9JZf  for more information about the cancellation and refund process/policy.


    ~Amal

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