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IshaniGauba
IshaniGauba
Participant
Jun 18, 2026 5:13 PM UTC
Question

I had subscribed to the 7 day free trial but my account has already been debited, even though the free trial has not even ended.

I had subscribed to the free trial on 17th June and I was charged INR 350 on my card the same day. I have cancelled the subscription today. How can I be charged for the free trial?

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    Jun 18, 2026 5:22 PM UTC

    Hi there 


    Hope you are doing well, and thanks for reaching out. 


    Please check the steps shared in the help article https://adobe.ly/44h9JZf  for more information about the cancellation and refund process/policy.


    ~Amal

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