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asmolla91
asmolla91
Participant
May 5, 2026
Answered

I have subscribed monthly plan through Google play with gpay upi. But not yet reflected in app. Please help me

  • May 5, 2026
  • 1 reply
  • 10 views

My subscription of monthly through Google play not yet reflected in apps

    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and unable to find any active plan/subscription. If you have used a different email to purchase the subscription on Google play, please logout of the Adobe app and re-login using the same email used on the Google Play Store and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 5, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and unable to find any active plan/subscription. If you have used a different email to purchase the subscription on Google play, please logout of the Adobe app and re-login using the same email used on the Google Play Store and see if that works.

     

    ~Amal

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