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Participant
Nov 9, 2026 1:36 PM UTC
Question

I opted for trial version of adobe and setup an automatic payment option after trial version ends.but my acount has been debited with 350 INR.what to do now?

I opted for trial version of adobe that will end after 7 days but why 350 INR has been deducted from account

    1 reply

    PriyankaVishwakarma
    Community Manager
    Community Manager
    Nov 9, 2026 2:15 PM UTC

    Hi@Impressive_enthusiasmb49e,

     

    Thank you for reaching out, and sorry for the trouble caused.

     

    We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 7-day free cancellation window, you can cancel and receive a refund.

     

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

     

    If you need any further assistance, please let us know.If you need any further assistance, please let us know.

     

    Regards,

    ^PV

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