Skip to main content
Whimsical_Mischiefc67d
Participant
Oct 7, 2026 4:14 AM UTC
Answered

I subscribed to the annual plan on October 4th. I need to cancel it before the free trial ends but it is not reflected on my google play account. I have contacted Google Play but they don't have the option to cancel as it doesn't appear at their end.

I subscribed to the annual plan on October 4th. I need to cancel it before the free trial ends but it is not reflected on my google play account. I have contacted Google Play but they don't have the option to cancel as it doesn't appear at their end.

      Amal Jaiswal
      Amal JaiswalCorrect answer
      Community Manager
      Oct 7, 2026 12:35 PM UTC

      Hi there

      Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
      Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

      Regards
      Amal

      View reply

      1 reply

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity ManagerCorrect answer
      Community Manager
      Oct 7, 2026 12:35 PM UTC

      Hi there

      Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
      Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

      Regards
      Amal

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices