Skip to main content
F
Friendly_Mischief6689
Participant
August 15, 2026
Question

I’ve cancelled my subscription over a year ago but still my account is being debited monthly at times up to 4 times in one month. What is happening this is frustrating. I no longer use Adobe November of 2025 since

  • August 15, 2026
  • 1 reply
  • 19 views

Even on my subscription it says cancelled but every chance Adobe has debits my bank account R550 up to 3x in one day and total of 13 times in one month. I deactivate and unsubscribe in 2025, but am still terrorised paying thousands in bank fees. Tried to call the Netherlands number with no help. I am desperate for help

    1 reply

    Meenakshi0101
    Community Manager
    Meenakshi0101Community Manager
    Community Manager
    August 17, 2026

    Hi Friendly_Mischief6689,


    Thank you for reaching out, and sorry to hear about the trouble caused.

    We have reviewed the account associated with the email linked to your community profile and found no subscription. Please verify whether the charges were made by Adobe.

    Could you please share screenshots of the receipts and the transaction IDs for these transactions?


    If you are referring to another account, please share the email address for the account in a private message.


    Let us know if you need any help.


    Thanks,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices