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1 reply

Souvik Sadhu
Legend
December 23, 2022

Hi @Sathish276731967bg2,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Have you tried checking the online portal to see if the files are there: https://acrobat.adobe.com/link/documents in the My Scans folder? 

 

If the files are there, I suggest you try logging out of the application and logging back in with the credentials which had the documents.

 

Let us know if this works.

 

-Souvik.

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