I want to get a refund

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Hi,

I just downloaded the app. I wanted to activate the 7day trial but paid 1 month by mistake. I would like to get a refund.

thanks

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Amal JaiswalCorrect answer

Community Manager

Hi there

Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

~Amal

Amal Jaiswal

Correct answer

Community Manager

Hi there

Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

~Amal

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F

FraisquetAuthor

Participant

Hi, I already cancelled, but didn’t get the refund or confirmation that will get it. Is there anything else I need to do?

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