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Dan34751916vg3d
Participating Frequently
January 12, 2024
Answered

IOS sharing files does not work reinstalation

  • January 12, 2024
  • 1 reply
  • 253 views

Even after I have rainstalled the app

    This topic has been closed for replies.
    Correct answer S_S

    @Dan34751916vg3d 

    Thank you for letting me know that it worked for you.

     

    Would you mind marking the answer as correct for future users to use as a reference?

     

    Thanks,

    Souvik

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 16, 2024

    Hi @Dan34751916vg3d,

     

    Thank you for writing in! Sorry for the trouble.

     

    Would you mind sharing a few more pieces of information for further investigation:

    1. The app version of Adobe Scan(go to Home-> Profile-> About Adobe Scan);

    2. The iOS version of your device;

    3. A screen recording of the issue for a better understanding and assistance.

     

    Look forward to hearing from you.

     

    -Souvik

     

    -Souvik

    D
    Dan34751916vg3dAuthor
    Participating Frequently
    January 16, 2024

    Dear Souvik

    - 23.12.13 is the Adobe Scan version
    - IOS 17.2.1
    Sorry I cannot send a photo - because there is nothing on the screen. I scan a doc, save it, "share a copy", email and then nothing happens, no email comes to me - different accounts, not just one email. 
    Kind regards Dan
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