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Konrad3220323561ut
Participant
September 11, 2023
Question

iPhone app flow changed?

  • September 11, 2023
  • 1 reply
  • 168 views

This morning, the flow on my Adobe Scan app changed.

 

Before: it would start up the camera, display message "looking for document", and then display floating corners, without me having to hit any button ("capturing... hold steady"). Similar to how it's shown here: https://youtu.be/55mSKnLiXg0?si=1bxx9We4_T2slUH4&t=82

 

Now, it requires me to click the capture button, then adjust the corners manually. This means there's 2 clicks per page instead of 0, as it used to be.

 

What had changed?

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 13, 2023

    Hi @Konrad3220323561ut,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    From the description, it sounds like a few options have been enabled/disabled on your device, which triggered the change.

     

    The first would be to enable smart capture: Click the circle icon with the letter "A" to the left of the capture button.

     

    The next would be to click on Home-> Profile (top right) -> Preferences-> disable the option "Let me adjust border after every scan."

     

    Changing the settings for these two options should work.

     

    -Souvik

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