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Sairam_nid
Participant
April 15, 2021
Question

Issue with Modification of scan

  • April 15, 2021
  • 1 reply
  • 253 views

It always happens... I didn't even used it outside the app. Not even uploaded it to the cloud... By modification I wanted to add new pages... It worked fine for somedays... Not all the files happen to be the same. It's like more than 50 pages... I keep constantly add pages to the existing file. Does it have any maximum limit or what? This is the third time I'm facing this issue. Instead of just adding pages, I had to delete the entire file, and start scanning all the pages again for them to be in one file... Please help me with the issue...

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1 reply

Ria Tagra
Ria Tagra
Inspiring
April 15, 2021

Hi Sairam_nid, 

 

Hope you are doing well. 


We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

  1.  Make and model of your device? 
  2. Application version? 
       

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. In the latest version, you can scan more than 25 pages at a time and save it to PDF. However, the text recognition will not work on that file. If you need the text to be recognized, you will need to create a PDF of fewer than 25 pages.

  

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria 

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