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M
magnificent_parent7059
Participant
July 27, 2025
Question

Issue with subscription

  • July 27, 2025
  • 2 replies
  • 84 views

I was on the trial premium of 7 days and cancelled my subscription before the period ended, but still the amount for a subscription was cut from my account. What to do now?

    2 replies

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 28, 2025

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    To submit your cancellation request and to know more about how to manage your Adobe subscription easily, please check the help article - https://community.adobe.com/t5/adobe-scan-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427706 

     

    Thanks
    Amal

    R
    rohan_3230
    Participant
    July 27, 2025

    Same thing happened with me.. I had cancelled the subscription 2 days ago but my account got debited today. Want the refund. I was on a 7 days trial period. 

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