Jeg annullerer samme dag som prøveperioden afsluttet 8/6. Men den har stadig trukket penge. Og jeg ønsker refundering

Forum|Forum|6 days ago
June 10, 2026
1 reply
7 views

Min prøveperiode sluttede den 8/6/2026.
jeg annullere samme dag, men alligevel har den trukket 399kr får et års abonnement. Jeg har læst hvis man annullere inden for 14 dage kan man godt få refunderet. Og det ønsker jeg

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Correct answer Amal Jaiswal

Hi there

Hope you are doing well and thanks for reaching out.

Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

~Amal

Amal Jaiswal

Correct answer

Community Manager

Hi there

Hope you are doing well and thanks for reaching out.

Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

~Amal

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