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Sharistan
Sharistan
Participant
June 10, 2026
Answered

Jeg annullerer samme dag som prøveperioden afsluttet 8/6. Men den har stadig trukket penge. Og jeg ønsker refundering

Min prøveperiode sluttede den 8/6/2026. 
jeg annullere samme dag, men alligevel har den trukket 399kr får et års abonnement. Jeg har læst hvis man annullere inden for 14 dage kan man godt få refunderet. Og det ønsker jeg 

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    June 10, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195  to know more about the cancellation and refund process/policy. 

     

    ~Amal

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    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    June 10, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195  to know more about the cancellation and refund process/policy. 

     

    ~Amal

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