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Participant
Oct 3, 2023 7:11 AM UTC
Answered

Keine Bildaufnahme möglich

Hallo, leider öffnet die App meine Kamerade nicht. In meinen Einstellungen ist alles frei gegeben. Ich kann nicht mal, gespeicherte Fotos hochladen. Es steht immer ,,die Kamera muss im vollbild sein, um zu Scennen,, ! Was ist damit gemeint? Ich hab auch schon die App gelöscht und neu Rundergeladen. Hilft alles nichts 

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Oct 10, 2023 6:49 AM UTC

Hi @Svenja32677761coor,

 

Hope you are doing well. Thank you for writing in, and sorry for your experience with Adobe Scan.

 

Please try the below steps:

Go to Ssytem Settings-> Display & Brightness-> scroll down to locate "Zoom Settings"-> change it to large and switch back to "default"-> press done.

 

Check using Adobe Scan again once this is done.

 

Hope this helps.

 

-Souvik

3 replies

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Oct 10, 2023 6:49 AM UTC

Hi @Svenja32677761coor,

 

Hope you are doing well. Thank you for writing in, and sorry for your experience with Adobe Scan.

 

Please try the below steps:

Go to Ssytem Settings-> Display & Brightness-> scroll down to locate "Zoom Settings"-> change it to large and switch back to "default"-> press done.

 

Check using Adobe Scan again once this is done.

 

Hope this helps.

 

-Souvik

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Participant
Aug 2, 2025 1:32 PM UTC

You made my day Bro.

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Souvik Sadhu
Legend
Aug 4, 2025 5:20 AM UTC

Hi @unurico,

 

Glad to know that it worked for you.

 

Please feel free to write to us in case you have any further question/concerns related to Adobe Scan.

We would be more than happy to assist you.


Regards,
Souvik.

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