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Ben28358417ifub
Participant
February 10, 2023
Question

Last update ruined adobe scan , watch here, how to fix?

  • February 10, 2023
  • 1 reply
  • 463 views

 

Hi, ever since last update, my adobe scan got ruined, but ruined to the max...

I can not crop it good, the crop is uspide down, the screen itself changed also, basically, the app became "worthless" to me... 

How do I fix it? how do I return to last version? I really want to use the app, but I cant... I used it for one year in my studys ( now second ), all of my history in classes is there 😞

Hope I will be able to fix it.

Thanks.

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    February 13, 2023

    Hi @Ben28358417ifub,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    Would you mind trying the below steps:

    1. Click on the home button on the top left;

    2. Click on your profile icon;

    3. Click on preference;

    4. Disable the option saying "Run Text Recognition."

    5. Then, try scanning a file.

     

    Let us know if this works.

     

    -Souvik.

     

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