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ppcmdgames
Participant
November 12, 2021
Question

Log Out Remotely from all Devices

  • November 12, 2021
  • 1 reply
  • 1163 views

Recently one of my mobile devices was stolen with my Adobe ID signed into Adobe Scan. I changed my password, but it did not log out any of my other devices. If I view active devices, no devices are displayed as mobile devices are not shown on that page. How should I log out? This is a dangerous security bug.

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
November 12, 2021

Hi @ppcmdgames 

 

Hope you are doing well.

As per the issue description that you want to log out from all active sessions. You can log out from all desktop devices by going to your Adobe account but for mobile devices, you have to change the password as you have done already.

Once you change the password, it will automatically sign you out from mobile devices.

 

Let us know if that helps.

 

Thanks,

Harsh

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