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Participant
July 15, 2022
Question

Lost a pdf as the app was unable to save it

  • July 15, 2022
  • 2 replies
  • 305 views

I lost a pdf where I was modifying and adding new pages everyday. Today just because it was unable to save the pages in the pdf I LOST the whole pdf! Your pdf scanner is a huge joke! Now I realise that I could literally lose all the other pdfs as such and I wonMt even be able to retrieve them back 

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2 replies

S_S
Community Manager
Community Manager
July 19, 2022

Hello Kumar,

 

I hope you are doing well. I am sorry for the trouble.

 

Please share the below information for us to investigate further:

1. The operating system and the version you are using.

2. The application version of Acrobat Reader Mobile.

3. A screen recording of the workflow you are following.

 

Please make sure the application is up to date in the store.

 

Looking forward to hear from you.

 

Thanks,

Souvik.

Participant
July 16, 2022
ID_card_Jul_15,_2022.docx