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tubbaakbar28489821qjrg
Participant
February 20, 2023
Question

Lost all my scans from yesterday

  • February 20, 2023
  • 1 reply
  • 598 views

Yesterday i scanned almost 13-14 very important documents for my project,now I don't see them,can't find them anywhere. Making me frustrated and a fool to others in project!

single id,ios,version 23.01.24,12 February 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
February 20, 2023

Hi @tubbaakbar28489821qjrg,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Do you remember saving the file after taking the images? If the file is saved, you might want to check the online portal if the file is present: https://acrobat.adobe.com/link/documents/

 

If the file is not present there, please share the below information for further investigation:

1. Are all the scanned files missing, or only some files? 

2. As you mentioned on 12th Feb, are there any details about any actions taken then?

 

Look forward to hearing from you.

 

-Souvik.

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