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Participant
Nov 23, 2021 9:33 AM UTC
Question

Lost all the data

Hello 

I changed my old iPhone to a new one and did a data transfer. My adobe app doesn't have any files I had around 100 scanned import work files. Please help me out 

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1 reply

Harsh Vardhan Pareek
Participating Frequently
Nov 23, 2021 1:50 PM UTC

Hi Abhishek,

 

As mentioned in the issue description that you can't see the old scan in your new phone. Here are some discussion links on a similar issue that some users had, please check out the link and let us know if that helps.

https://community.adobe.com/t5/adobe-scan-discussions/lost-scanned-documents/td-p/9819574

https://community.adobe.com/t5/adobe-scan-discussions/adobe-scan-files-mysteriously-gone/td-p/926971...

 

Thanks,

Harsh

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