Skip to main content
A
abhishek218962457dqe
Participant
November 23, 2021
Question

Lost all the data

  • November 23, 2021
  • 1 reply
  • 129 views

Hello 

I changed my old iPhone to a new one and did a data transfer. My adobe app doesn't have any files I had around 100 scanned import work files. Please help me out 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
November 23, 2021

Hi Abhishek,

 

As mentioned in the issue description that you can't see the old scan in your new phone. Here are some discussion links on a similar issue that some users had, please check out the link and let us know if that helps.

https://community.adobe.com/t5/adobe-scan-discussions/lost-scanned-documents/td-p/9819574

https://community.adobe.com/t5/adobe-scan-discussions/adobe-scan-files-mysteriously-gone/td-p/926971...

 

Thanks,

Harsh

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices