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W
Willlegg4@gmail.com
Participant
March 4, 2020
Question

Lost scans

  • March 4, 2020
  • 1 reply
  • 249 views

I opened the app to find that all of my saved pdf scans are gone, how do I retrieve them or are they lost?

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
April 8, 2020

Hey there,

 

We apologize for not being able to help you on time.

Have you managed to find the scanned files or its lost completely? At times when you scan a document using Adobe Scan app, document get scanned but it doessn't save unless you don't do it manually.

  1. Do you remember of saving scanned  As PDF? If yes, then locate your scanned files with the help of these steps:  Locate your scanned files in Adobe Scan App.
  2. Login on Document Cloud web and check your Adobe Scan files under Documents

 

Still cant find them? 

 

Thanks,

Akanchha 

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