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J
Jeania236147036fwc
Participant
March 16, 2022
Question

Manual capture not working

  • March 16, 2022
  • 4 replies
  • 1639 views

When I turn off auto-capture why is my manual capture not working?

      This topic has been closed for replies.

      4 replies

      N
      Nomikos23688991jl26
      Participant
      March 21, 2022

      Same problem on iOS 15.4 with iPhone 13 pro max, on adobe scan version 22.03.22

      Harsh Vardhan Pareek
      Community Manager
      Harsh Vardhan PareekCommunity Manager
      Community Manager
      April 13, 2022

      Hi @Nomikos23688991jl26 

       

      This issue is observed in iOS version 15.4 only. Our team is working on it, we don't yet have a fix but as soon as we do we will release it at our next available opportunity and will notify you in the discussion link.

       

      Thanks for your patience.

       

      Regards,

      Harsh

      John Waller
      Community Expert
      John WallerCommunity Expert
      Community Expert
      March 20, 2022

      Originally posted in the Using The Community forum.

       

      Is this an Adobe Scan question?

      J
      Jeania236147036fwcAuthor
      Participant
      March 24, 2022

      Yes, Adobe scan app. Problem is on iOS 15.4 with iPhone 13 pro max, on adobe scan version 22.02.22

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      March 20, 2022

      Too vague.  It's unclear what you're asking about. 

      Adobe makes about 50 mobile, desktop apps and online services.

      Please tell us which product/service you're using, the version # and your operating system.

       

      Nancy O'Shea— Product User & Community Expert
      LinSims
      Community Expert
      LinSimsCommunity Expert
      Community Expert
      March 16, 2022

      Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

      The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

      * Product questions should be posted in the associated product community.
      * Installation questions should be posted in the Download & Install community.
      * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
      * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

      J
      Jeania236147036fwcAuthor
      Participant
      March 21, 2022

      iOS 15.4 with iPhone 13 pro max, on adobe scan version 22.02.22

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      Jeania M Proctor

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